Thursday, January 24, 2008

Printer Problems

My printer is manufactured by Lexmark and branded by Dell.  Dell puts a Dell sticker on the face, Lexmark makes the parts.  My computer thinks it is a Lexmark printer, and uses the default Lexmark driver.  Lexmark printer cartridges physically fit into the printer.

And here is where the problem begins.

Although the toner is a 100% perfect, identical, exact fit, the printer won't operate with Lexmark toner.  Because Dell puts a little chip on the cartridge that disables the printer unless you've purchased your toner from Dell.  Which is maddening.  I can buy Lexmark toner everywhere, including Costco, but I can only buy Dell crap from Dell.

And what do I get for the trouble?  I'm not sure.  This technology only serves Dell, and is a hinderance to me.  Dell has a vendor lock that prevents me from using alternatives, so they can charge more.

I don't mind that I can't put HP toner in my Lexmark printer, because they are manufactured at different facilities by different companies.  But he distinction here is only on the surface, and the two cartridges are probably made on the same production line on the same day.  The limitation is strictly business.

Tonight, I'm buying a printer that works with toner I can buy at the local store.